My initial consultation with a potential client is just that... a consultation. Yes, the client is interviewing me to see if I am the person they'd like to work with but, I am also doing the same thing. In my initial consultation I am honest from the beginning. I tell the person I am meeting with that at the end of our meeting, one of three things will happen:
- You'll decide to hire me to represent you.
- You'll decide not to hire me to represent you.
- I'll decide not to work with you.
You see, if I feel that I cannot help them reach their goals & expectations, I have no problem telling them that I am not the Real Estate Professional for them. (This took me a few years to be able to say too)
Because if I cannot help them reach their goals then their experience with me will not be a fond experience. We all know what happens when clients/customers have a bad experience with a business. They tell all of their friends, family, & co-workers. And in today's age of social media, that negative word of mouth can be very detrimental to one's business. I personally would rather part friends at the beginning of their journey than to be seen as the bad guy at the end.
There are two things that I can guarantee to all my clients:
- They will get my best service at all times
- They will get my honest opinion at all times
So BEWARE: I will NEVER sugar coat my professional opinion. If you ask me to meet with you for a consultation, you will learn everything you NEED to know. It may not always be what you WANT to hear!
The Korn Team
RE/MAX Real Estate Concepts
Lincoln, Nebraska Real Estate Market
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